Contact information

Contact Us

We're here to help! Whether you have questions about your order, need 
product advice, or want to share feedback, our customer support team 
is ready to assist you.

Customer Support

Email: support@orbitly.store
Response Time: Within 24 hours, Monday to Friday (GMT+7)

Business Information

Business Name: Orbitly
Location: Hanoi, Vietnam

For Order Inquiries

Please include your order number (starting with #) in your email 
for the fastest response. Our team typically replies within 24 hours 
on business days.

For Refund or Return Requests

Please refer to our Refund Policy at 
https://orbitly.store/policies/refund-policy or contact us directly 
at support@orbitly.store.

For Privacy or Data Requests

If you have questions about how we handle your personal information, 
or if you'd like to exercise your privacy rights, please email us at 
support@orbitly.store. We respond to all privacy-related requests 
within the timeframes required by applicable law.

Thank you for choosing Orbitly. We appreciate your support and are 
committed to making your experience with us as smooth and delightful 
as possible.